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Hosted IP Phone Systems

The World is Your Office


Knowing you have a communications partner that is willing to adjust their services as your business evolves is important to your success. That’s why we created FLEX! This innovative IP-PBX service scaling and pricing option delivers the peace of mind business leaders require to operate in today’s rapidly changing market.

We know that business owners face a volatile market. Unpredictable is the new norm. To be successful, businesses must be more flexible than ever before. To help you gain true flexibility, we developed an unprecedented FLEX “service scaling and pricing” option that offers you more service, more flexibility and more value.

ITC Flex Hosted IP-PBX Advantages

Better Program

Scale back your SIP Trunks by up to 25% of the original service configuration.

Better Pricing

Historically, PBX’s (Private Branch Exchange) and key systems were an “over-subscribed” model meaning that the number of phone extensions generally far exceeded the number of phone lines utilized. A typical oversubscription rate was a ten-to-one ratio. Today, most Internet Telephony Service Providers “ITSP’s” charge a one-to-one flat monthly fee, per phone extension, whether it be a desk or courtesy phone, softphone or mobile application.

With ITC-FLEX, just determine the number of extensions your business needs, then choose the number of SIP Trunks (voice lines) you require to place concurrent outbound calls. That’s it! We make it simple and pass the savings on to you. Pay a low monthly fee for every extension.

Advanced Features

Because we are hosting your phone system, auto attendant, voice mail and all the Unified Communications technology on our high availability network infrastructure, we can offer low cost, flexible pricing and an amazing array of features.

Connect and Call™: Simply Better

With Connect and Call™, we do all the heavy technical lifting so you don’t have to. We collect all your system programming requirements such as Hunt Groups, Call Routing, Auto Attendant scripts and program your entire phone system to your exact specifications so it arrives 100% ready to use. Just connect your power and Internet source and start calling. Easy, Flexible, that’s Connect and Call™.

Enhanced IP PBX Hosted Services

Small and medium sized businesses must stay flexible to stay competitive. We started out small and nimble and has retained the characteristics of small business competitiveness and value. We know how to offer high quality and low cost communication options to our customers without requiring a substantial outlay of capital by providing Hosted Communications as a Service (HCaaS).

There are multiple benefits of a hosted communication infrastructure

Until recently, rapid advances in communication technology have forced businesses to make hard choices: either make a significant capital expenditure on the latest technology or remain behind the technology curve with piece meal upgrades to your existing and increasingly dated communication infrastructure.

Our enhanced communication hosting services offers a third option. Businesses can now affordably plug in to the best and most current communications technology with hosted services from us. Racked in a secure facility and protected by a unique triple redundancy back-up system, our HcaaS allows you to access a world-class communication infrastructure without a substantial capital outlay.

With our enhanced Hosted IP PBX Services, your business soars with:

  • Monthly service savings of up to 50%
  • Unlimited calling plans both domestically and internationally
  • All the premier Unified Communications (UC) features & functionality for FREE
  • No premise based PBX equipment to purchase or lease. (purchase or lease SIP Phones Only)
  • FREE Moves, Adds and Changes (MAC’s) to your system
  • Triple redundancy architecture for the best call quality and service uptime
  • Automated disaster recovery features for service redundancy

You went into business because you have a passion for what you do, and not because you want to manage a telephone system. That is what we do. Hand that work over to us, and we will make it happen in the background of your business, so you can focus on your core competencies, on the things that drive your profit and productivity.

Consider HCaaS as your next step forward in telecommunication technology and take advantage of the redundancy, security, and technical expertise available in the cloud. Call (610) 799-3131 today.


In baseball it's known as a change-up. This is the way we approach our Hosted IP PBX services. Unlike the other VoIP carriers, we do not configure our hosted services as one calling plan per extension.

Competitor Pricing Example:
25 Extensions X $25 = $625 per month!

We utilize the already well-established pricing model of extensions plus the number of voice lines or SIP Trunks as they are commonly referred to in the VoIP world. We mimic the standard analog/digital PBX and phone line (rollover line) structure, but only better. VoIP technology has improved inbound call delivery capability so; you never have to worry about missing an inbound call. We allow twice the number of inbound calls per the number of outbound SIP trunks you order.

Pricing Example:

  • $224 + $288 = $512 PER MONTH
  • 25 Extensions = $224 per monthly - MONTHLY SAVINGS = $113
  • 12 SIP Trunks = $288 per month - ANNUAL SAVINGS = $1356

In the above scenario, receive up to 24 inbound calls and make 12 outbound calls simultaneously. We deliver more functionality, significant cost savings and better call quality for your business!

Every extension includes:

  • (1) US phone number (DID)
  • Unlimited Inbound calling
  • Unlimited outbound calling to all your local city area codes
  • 911 service
  • 411 service
  • Unified Messaging
  • User Portal Access
  • Self-Administration of your Auto Attendant

To learn more about the functionality of our hosted IP PBX services call us at (610) 799-3131 for a professional consultation.

Auto Attendant – IVR

With the out of the box Auto-Attendant (AA) configuration, every hosted extension, whether you ordered just 1 or 200 extensions, receives a fully functional and self-programmable AA. Our AA is 100% self-configurable by your network or phone system administrator so you may modify AA ITCtings on the fly, in real time as your business change. The ITC AA eliminates the need for maintenance contracts and programming delays commonly found with phone system vendors and other hosted IP PBX service providers. Businesses can now have an internal staff member modify AA changes in minutes rather than days or even weeks. Small and medium sized businesses get the luxury of recording professional welcome greetings, easily managing sophisticated call menu options and ITCting call routing preferences 24/7, 365 days a year from any Internet accessible computer.


  • Easy to use GUI for AA ITCup and ongoing management
  • Multiple AA's per system, per phone, per user
  • Dial by name directory
  • Night ring flags for time of day routing
  • Programmable functionality to SIP phone buttons
  • Create Alias Numbers or names
  • Grant recording privileges to extensions
  • Multi-language assignment support
  • Number Redirect / Time out for redirect
  • Hang-up Timeout
  • Seamless Intelligent Voice Recognition (IVR) integration (additional cost)

Call us at (610) 799-3131 to learn more about our Auto Attendant functionality and how hosted IP PBX technology can improve your business.

Unified Communications

Operating a business today without taking full advantage of all the benefits that Unified Communications (UC) or Unified Messaging (UM) (as it is sometimes referred to) delivers is simply, not good business. Integrating and condensing the delivery of all your day-to-day email, voice mail and fax communication into one or just a few software interfaces promotes cost efficiencies across all aspects of your business.

Our Hosted IP PBX platform contains all the latest UC/UM functionality through an easy to manage User Portal with all platform features and functionality being absolutely FREE and included with your monthly extension charges.

UC/UM Features include:

  • Voice mail to Email
  • Voice mail to Smart Phone
  • Fax to Email (Fax Recognition in Voice Mail)
  • Find Me Follow Me
  • Call Barring
  • Call Recording Distribution
  • Extension based Auto Attendant
  • Dial Directory
  • Call Queues

Call us at (610) 799-3131 to learn more about our UC/UM functionality and how hosted IP PBX technology can improve your bottom-line.