Business Communication Manager
BCM Portfolio

Norstar ICS
Norstar ICS Portfolio
   3X8
   Compact ICS
   Modular ICS
   Messaging
      Basic Contact Center
      Messaging 100
      Messaging 150
      Desktop Messaging
      Digital Networking
ISDN Solutions
VOIP Gateway
Remote Utilities

Nortel Terminals / Phones
Business Series Terminals
Meridian Terminals
Mobility Wireless Solutions
IP Terminals

Meridian
Meridian 1 Digital PBX
Meridian Mail
System Software
Integrated Applications Portfolio

Communication Server
Communication Server Portfolio

CallPilot Messaging
Call Pilot Portfolio

Support Documentation
Customer Support Files

Overview

Messaging 100 is a state-of-the art messaging system for small to mid-sized businesses, with 10-40 mailbox users. Messaging 100 is equipped with a built-in 10/100 Ethernet port, allowing connection to the LAN for advanced applications, including Auto Attendant, Customer Call Routing (CCR), Voice Mail, VPIM/AMIS Networking, Basic Call Center (Key-code activation), Web-based management, and IP connectivity.

Key Features:

• Web-based administration interface.
• Embedded applications activated with a simple key code.
• Advanced features, such as Auto Attendant, Voice Messaging, Custom Call Routing (CCR), and Basic Call Center.
• Pay for additional mailboxes and applications as the business grows.
• Try-and-buy key codes allow the user to try advanced applications before buying them.

Features:

• Basic Call Center
• Backup & Restore
• CallPilot Manager Browser Administration
• VPIM/AMIS Networking
• Unified Messaging
• Park and Page
• Holiday Schedule

• Improved customer satisfaction
• Increased call handling
• Cost and time saving
• Cost-effective networking
• Increased productivity

Technical Specifications:

• Power and environmental requirements
  • The platform uses 9V DC from an external AC adapter.
• Regulatory requirements
  • The platform conforms to the following standards:
  • IEC 950
  • CISPR22 Class B
• Supported PBX releases
  • The following Nortel Norstar PBXs are supported:
  • Norstar KSU CICS 4.1
  • Norstar KSU MICS 4.1 and 5.0 or higher
  • Norstar KSU 3x8
  • Norstar Centrex KSU is not supported, nor are legacy KSUs such as 6x16 and 8x24