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The powerful synergy created by converging traditional data networks with breakthrough IP telephony applications offers significant benefits to businesses.
Whether it’s using Internet Protocol (IP) networks to handle telephony traffic, establishing Interactive Voice Response and Auto Attendant applications to provide higher levels of customer service, or network management tools that deliver streamlined global solutions, Business Communications Manager can help businesses gain a strategic edge over their competitors. By supporting both digital and IP telephony in a single, easy-to-manage, cost-effective unit, this scalable platform enables organisations to adopt IP-based solutions at their own pace.
Business Communications Manager delivers a complete, stand-alone solution that provides a smooth migration path to the IP-enabled networks of the future. Whether a company wants to establish IP telephony on-site, extend the service to remote sites, or to home offices, Nortel Networks can help. Unlike digital telephony equipment, IP phones are connected directly to the data network. This enables companies to capitalise on the economies of a single, simplified
wiring system for both data and voice networks. Business Communications Manager also supports a full range of flexible wireless IP solutions to streamline their operations.
Business Communications Manager (BCM) 200/400 delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy.
Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 20 stations, yet scalable to serve more than 40.
Business Communications Manager has three feature-rich Call Center solutions: Basic Call Center, Professional Call Center, and Multimedia Call Center.
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