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How Call Answering Works:
Call answering answers a call
A call is answered by call answering when you do not answer your phone after a designated number of rings, or when you are already on the phone.
The message is stored in your mailbox
The caller hears your greeting and can then leave a message. The message is stored in your mailbox until you listen to it. You can then delete the message or keep it to play again later.
How your mailbox works
Your Mailbox contains your messages, your personalized greeting, and your password. You play your messages at your home phone or any other touch tone phone by calling a system access number to reach your mailbox. You also record your greeting and create your password through your mailbox. Members of a family or any other group can have private submailboxes with their own password and greeting. All the interaction with the call answering system is confidential: no one else has access to your mailbox.
Call answering guides you
At each step prompts tell you which key to press or what your options are.
Your telephone
Any telephone works with call answering; no special equipment is required. For complete system use, a touch tone telephone is required.
Call Answering Terms:
Caller - A Person calling your telephone.
Greeting - The outgoing message which your caller hears.
Keypad - The buttons on the face of a touch tone telephone.
Mailbox - The information storage function of call answering
(The mailbox is not a physical box: it is part of the system's electronic storage capacity.)
Submailbox - The private mailbox of a family or group member.
Mailbox number - The mailbox identification number which is assigned to you by your service representative.
Main menu - The first selection of features available when you first access your mailbox.
Message - The incoming message from your caller
Password - The private series of numbers or letters which you assign to yourself for access to your mailbox.
Prompt - A message or instruction from the system.
Helpful Hints:
Using this guide
This guide has been set up to help you learn and use call answering as quickly and easily as possible. The main sections contain a brief explanation, followed by numbered steps showing you what to do and what the effect will be. Some of the features described in this guide are options which may be available on your system. Ask your service representative about these options.
Getting help
If you need help at any tome while using call answering, press 0 . The help is content-sensitive. This means that when you press the help key, you get help for the feature you are using.
Call answering numbers
Keep a record of your call answering access numbers.
Do not show your password.
System access number: (610)799-0021
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