Answer Call - Recording a Personalized Greeting

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Class Features
    Recurring Rates
    Per Use Rates

Answer Call
    New Users
    Call Answering at a Glance
    Accessing Your Mailbox
    Playing Your Messages
    Your Password
    Personal Greeting
    Recording Your Name
    Call Answering & Your Caller
    Remote Notification
    Submailbox Setup
    Simplified Call Answering

Prolog Express DSL
Special Circuits

Audio Conferencing
Video Conferencing

RECORDING A PERSONALIZED GREETING

You can record a personalized greeting, including information such as your number or name, or you can use the standard greeting supplied with call answering, which does not contain any personal identification.

Redirecting messages to or from a submailbox:

To record a greeting, first access your mailbox.

Press on the main menu to select mailbox setup.
Press to record a greeting.
Press to start recording.
Press to end the recording.

To play the greeting you recorded, press .

To rerecord the greeting,
press to record, then to end the recording.

To delete the greeting, press .
When you are satisfied with your
recording, press or to
keep your greeting and return to
mailbox setup.

When you hear the tone, you can start to speak.

The new recording will erase the older one.

If you do not record a new greeting at this time, your callers will hear the standard system greeting.

Reviewing your recording:

While playing the greeting you record, you can perform these actions.

To skip back, press .
To pause, press ;
To continue, press again.
To skip forward, press .
To decrease volume, press .
To increase volume, press .

Plays recording 5 seconds earlier.

Playback stops.

Playback resumes.

Plays recording 5 seconds later.

The recording plays softer.

The recording plays louder.

Preparing to record a greeting:

Practice the greeting several times until your voice sounds natural. You can play back the greeting and rerecord it as often as you like until you are satisfied.
You may choose to include other information in your greeting. If the greeting is for your home phone, you may choose to leave certain information (such as your last name) out of your greeting.
Try to keep the greeting as brief as possible. However, if your greeting is to long or to short, you will hear a help prompt telling you to try again.
You do not have to ask your callers to leave the time and date of their call. Your mailbox will give you this information for each message.

An example of a personal greeting for a home might be:

"Hello. You've reached (your number). We aren't available to answer the phone right now, but please leave your name and number and we'll get back to you as soon as possible."

An example of a personalized greeting for a small business might be:

"Hello. This is (your name). I'm in today but am unable to answer my phone right now. If you leave a telephone number after the tone, I'll return your call as soon as I can."

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