Hardware Support:

• Option 11C Line Size Expansion: Increases the Option 11C line capacity from the current 3 cabinets to a maximum of 5 cabinets with fiber links between cabinets - long (3 km) and short (10 m) fiber. Option 11C will be able to support an additional 20 IPE cards through 2 additional fiber expansion cabinets.
  Benefit: Provides cost effective expansions for existing Option 11C customers. Increases addressable market for new Option 11C systems.Benefit: Provides cost effective expansions for existing Option 11C customers. Increases addressable market for new Option 11C systems.
• Meridian M3900 Series Digital Telephones: Introduces 5 new terminals for Meridian 1 Options 11C-81C.
  Benefit: Increased user productivity through simplified user interface and simplified directory entry. Increased set personalization and end user empowerment.
• Option 11C T1 Multipurpose Digital Interface: Introduces a new 1.5 Mb DTI/PRI card for Option 11C and introduces keycodes to implement functionality.
  Benefit: Increases Digital trunking flexibility and provides simple cost effective upgrade from DTI to PRI (SW only change).

Mobility:

• Meridian Companion Enhanced Capacity: Allows users to configure twice the number of users, base stations, and cells for Meridian Companion systems.
  Benefit: Saves money by minimizing the number of card slots and receivers required for Meridian Companion systems.

Desktop:

• Automatic Hold: Allows users with multiple DNs to toggle between users without putting individual callers on hold before switching.
  Benefit: Improves customer satisfaction by eliminating accidentally lost callers.
• Call Redirection by Day: Enhances Release 22 Call Redirection By Time Of Day feature by allowing call redirections to be configured by both time of day and day of week.
  Benefit: Saves callers time by being routed immediately to most appropriate location.
• Calling Party Privacy Override: Allows users to selectively unblock outgoing caller ID on a per call basis by using a flexible feature code.
  Benefit: Combines system security/privacy with user flexibility.
• Make Set Busy Improvement: Allows the secretary phone, in a boss/secretary configuration, to toggle the status of the boss' phone between ringing and non-ringing.
  Benefit: Improves productivity and increases flexibility in manager/secretary environments
• Distinctive Ringing by DN: Provides a different ringing cadence for each DN appearance on a Meridian 1 Digital Telephone.
  Benefit: Saves time and improves personal productivity at the desktop.
• Message Waiting Indicator by DN: Provides a separate message waiting indication for each DN on a set with a voice mailbox.
  Benefit: Increases productivity at the desktop, especially useful for administrators and telecommuters.
• Flexible DID: Allows hotels to dynamically allocate DID lines to rooms so that external callers can be connected directly to rooms without going through an operator.
  Benefit: Saves time, reduces costs, and improves service for hotel environments.

Call Center:

• Activity Codes for Not Ready: Allows call center agents to enter an activity code to track non-call/post call activities.
  Benefit: Improves call center forecasting and staffing by tracking non- call activities.
• MQA Enhanced Login: Returns a logged-out MQA set to its original queue rather than a default queue.
  Benefit: Saves time in call center environments and simplifies MQA login process.
• N Digit DNIS: Expands DNIS capability up to 31 digits.
  Benefit: Eliminates confusion in call center environments by ensuring each dialed number is uniquely identifiable.

System Administration:

• Instant Incremental Software Management (ISM): Allows Meridian 1 users equipped with an IODU/C to update the system ISM limits, via a keycode, without requiring a SYSLOAD.
  Benefit: Saves installation time and money because feature additions/ISM changes can be made during the day without taking users out of service.
• Bearer Capability in CDR: Stores the type of ISDN call being made in the system's CDR records.
  Benefit: Increases revenue by allowing the operator to apply different rates to calls according to the type of ISDN call being made.
• MAT Data Buffering and Access: Allows a Meridian 1 System to store data output and allow those files to be accessed by the MAT PC.
  Benefit: Saves costs by eliminating the need for buffer boxes to capture Meridian 1 output.
• Call Capacity Report Enhancement: Improves calculation algorithms and extends the time period used for traffic reporting.
  Benefit: Improves the accuracy of traffic reports and simplifies reporting.
• Meridian 1 Inventory Reporting: Introduces an automated tool for customers and support personnel to produce an inventory report listing cards and sets installed on the Meridian 1.
  Benefit: Saves system administration time and improves inventory reporting accuracy.
• OHAS Half Disconnect Enhancement: Notifies a security/emergency location when telephones enter "half disconnect" status (when the far end disconnects but near end is still off-hook).
  Benefit: Improves safety for customers in nursing home environments.
• End to End Signaling Digits: Provides a customer based toggle to set if the entire End to End Signaling (EES) digit stream is shown when dialed by the user or if no EES digits are displayed.
  Benefit: Introduces flexibility to turn off the display of EES digits where security/passwords are an issue.

Networking:

• 1.5/ 2.0 MB Gateway: Provides connectivity between T1 and E1 networks. Introduces 2.0 MB PRI connections into North America.
  Benefit: Integrates international networks more seamlessly, provides additional bandwidth for private network users.
• 510 Trunk Route Member Expansion: Expands the number of ISDN B-Channels that can be associated with a single D-Channel. Previously, 1 D-Channel could support 254 B-Channel members, now, 1 D-Channel can support 510 B-Channels.
  Benefit: Saves costs by maximizing D-Channel capabilities.
• MSDL/DDP: Port Overload Counter: Provides an overload counter capability on a port-by-port basis. Once the overload threshold is met, only one port is disabled, not the entire MSDL card.
  Benefit: Isolates potential MSDL downtime issues to a single port.
• MSDL/DDP - Status Enquiry Message Throttle: Provides a mechanism to throttle or eliminate MSDL messages in high traffic situations such as when a D-Channel restart happens between Meridian 1's using Network ACD applications.
  Benefit: Ensures maximum system performance during high traffic periods.
• QSIG Alternate Routing: Allows the QSIG network to re-route calls on alternate routes if the call cannot be connected over primary routes due to network congestion, temporary failure, etc.
  Benefit: Allows maximization of network traffic routes by providing support for overflow situations.
• QSIG Compliance Update: Updates existing Q.SIG features to latest specifications.
  Benefit: Lower networking costs due to support for international standards.
• MCDN Alternate Routing: Allows the MCDN network to re-route calls on alternate routes if the call cannot be connected over primary routes due to network congestion, temporary failure, etc.
  Benefit: Allows maximization of network traffic routes by providing support for overflow situations.
• MCDN End to End Transparency: Provides Nortel MCDN (Meridian Customer Defined Network) signaling services (NAS, NACD, NMS) over standardized ISDN Qsig Network interfaces.
  Benefit: Leverages existing investment in MCDN services.