Overview

The Meridian Attendant Services portfolio is comprised of the M2250 Attendant Console, a stand-alone digital console, and the Meridian 1 PC Console, which operates on a PC with Windows 95, 98, NT, and 2000 operating systems. They provide efficient call processing, incoming call information, quick dialing, and access to an on-line Directory with Dial-By-Name capability (PC Console).

Portfolio Products

M2250 Attendent Console

Overview

The Meridian M2250 Attendant Console is a fully digital attendant console that transforms the attendant position into an efficient call answering/message center.

Key Features:

• Incoming Call Indicator Keys and Loop Keys allow the attendant to either handle calls in sequence or prioritize answering for specific types of calls
• Six programmable feature keys support up to 20 features such as Busy Verify, Call Park, Auto Dial, and Paging.
• An Options Menu permits attendants to customize several console features, such as contrast adjustment, volume settings and choice of 15 languages.
• The Call Party Name Display feature provides the name and extension number of each caller within your system.
• Features a large, easy-to-read indicators and a built-in 4-line by 40-character liquid crystal display.

Features & Benefits

The Meridian M2250 has the following features:

• A four-line, 40 character, liquid crystal display (LCD) with backlighting and adjustable viewing angle. Power, including backlighting, is maintained during building power failures through the system battery backup, if equipped.
• In shift mode, the M2250 can have up to 20 Trunk Group Busy keys.
• Up to 10 extra flexible feature keys (total of 20) in shift mode
• An optional supporting stand that can be adjusted to nine different positions.
• A handset and headset volume adjustment slider control, situated below the dial pad.
• A physical connection to a serial data port through a subminiature D-type female connector on the console back wall. This permits connection of the console to the serial port of a personal computer.
• An optional Busy Lamp Field/Console Graphics Module (BLF/CGM), which displays the status of up to 150 consecutive extensions (SBLF) or any group of 100 extensions within the system (EBLF), and has many text and graphics capabilities.
• The M2250 provides for transmission level adjustment to meet international requirements by accepting and processing downloaded information from the system (when this messaging is supported in software). The transmission level can be adjusted to one of 16 different levels.
• Angle adjustment of the display screen, which can be tilted through 90° from horizontal to fully vertical
• Scrolling control of lines 2 and 3 of the display screen
• Multi-language selection
• Menus for local console features (options menu) and diagnostics (diagnostics menu)
• Code-blue or emergency relay (associated with ICI 0)
• Time and date system download
• Alert tone volume and frequency selection
• Electret or carbon transmitter support
• Power Fail Transfer switch
• Keyclick

Assignable feature keys include:

• BKI Break-In key
• BVR Allow Busy Verify on key 0
• CHG Charge account key
• COS Controlled Class of Service key
• CPN Calling Party Number key
• DCW Display Call Waiting key
• DDL Do Not Disturb Individual key
• DDT Display Date key
• DPD Display Destination key
• DPS Display Source key
• DRC DID Route Control key
• DTM Display Time key
• EES End-to-End Signaling key
• GND Group Do Not Disturb key
• MCK Message Cancellation Key
• MDT Maintain Change/Display Date key
• MIK Message Indication Key
• MTM Maintain Change/Display Time key
• NAS Network Attendant Service key
• PAG Page
• PRG Attendant Administration Program key
• PRK Call Park key
• RDL Redial stored number
• RFW Attendant Remote Call Forward key
• RTC Routing Controls key
• SACP Semi-Automatic Camp-On key
• SCC Speed Call Controller key
• SECL Series Call key
• SSC System Speed Call controller key
• THF Trunk Switch Hook Flash key
• TRC Malicious Call Trace key

Technical Specifications

Dimensions

• Length: 9.6 in. (245 mm)
• Width: 16.75 in. (425 mm)
• Height (front): 1 in. (24.40 mm)
• Height (back): 2.5 in. (65 mm)
• Height (with display panel up): 4.5 in. (115 mm)

Weight

• 7 lb (3.15 kg)

Color

• Chameleon Ash

Power

• Loop powered by the Meridian 1
• Meets or exceeds applicable CSA, UL and EIA specifications.

DSS-9000 Direct Station Select Unit

• 100-button combined busy/idle station status and direct station select
• Three function keys:
• Release
• Release Destination
• Shift/Lamp Test
• RS232 connection to Attendant Console
• 24V AC transformer required

Busy Lamp Field/Console - Graphics Module

• Busy/Idle station status
• Supplementary employee status information display
• Lithium battery included - stores supplementary information and start DN

Attendent PC

Call Processing keys with Indicators—6 Loop Keys.

Overview

Meridian 1 Attendant PC places the capabilities of the M2250 Attendant Console into a low-profile interface unit that fits under your PC monitor. The interface unit and Attendant PC software, which operate on Windows 95 or Window NT operating systems, combine to provide efficient call processing, incoming call information, quick dialing and access to an on-line Directory with Dial-By-Name capability.

Mouse over photo for larger view

Key Features

• Customizable screens emulates M2250 Attendant Console for efficient call processing.
• Call Processing keys with Indicators—6 Loop Keys.
• Up to 20 Incoming Call Indicators (ICI) Keys.
• Up to 20 Trunk Group Busy (TGB) Keys.
• Up to 20 Programmable Features Keys.

Features & Benefits

Technical Specifications

The Meridian 1 Attendant PC is supported on Microsoft's Windows 95©, Windows 98©, Windows 2000© or Windows NT© Operating Systems, and requires Meridian X11 software version 15 and later.