Overview

Communication Server 1000 is a server-based, full-featured IP PBX, providing the benefits of a converged network plus advanced applications and over 450 world-class telephony features. Fully distributed over IP LAN & WAN infrastructure with built-in reliability and survivability, Communication Server 1000 supports business-critical applications, including unified messaging, customer contact center, IVR, wireless VoIP and IP phones.

Key Features:

• IP PBX functionality delivered over IP LAN and WAN infrastructures without sacrificing features or high-value business communications applications
• Designed to scale to meet growing enterprise requirements: 15,000 IP clients per call server; multiple Call Servers networked with transparent IP networking; single Gatekeeper supports up to 15,000 IP users
• Built-in reliability based on VXWorks operating system and proven feature set with multiple resiliency mechanisms, including survivable Call Servers, Signaling Server redundancy configurations and survivable WAN gateways
• Extensive desktop portfolio includes IP phones, software phones, 802.11 Wireless VoIP phones, as well as digital and analog phones to meet diverse end-user requirements
• Supports business-critical applications, including IP Contact Center, CallPilot unified messaging, and integrated services such as conferencing, one-number-follow-me Personal Call Director, recorded announcement, network-wide attendant and messaging

Features

• Communication Server 1000 provides call processing and telephony features
• Signaling Server simplifies network dialing plan, increases scalability and simplifies system management, providing services such as IP terminal and gateway registration, call admission control, IP address translation, and bandwidth control
• Media Gateways support a complete range of analog and digital trunk interfaces
• Enterprise Media Gateway 1000B extend services to remote sites for up to 400 lines via WAN-distributed survivable Media Gateways with complete feature transparency
• Survivability built-in on Call Server, Media Gateways and Telephony Proxy Server application; redundant Signaling Server (optional)
• Over 450 features, including: 6-Party Conference (62 Party Conference with Integrated Conference Bridge), Attendant Recall, Automatic Busy Redial, Call Duration Display Timer, Call Forward (9 types), Call Join, Call Park, Call Transfer, Call Waiting, Calling Line Identification, Calling Party Name Display, Charge Account Codes, Controlled Class of Service, DID Route Control, Flash, Hold, Hunting (6 types), Internal Forward, Malicious Call Trace, Override Position Busy, Remote Message Waiting, Ring Again and many more
• Transparent feature interworking across an IP WAN among Communication Server 1000, Meridian 1 and Business Communications Manager systems

Benefits

• Exploits full flexibility of IP network
• Flexible deployment options to meet needs for mobile and distributed workforce
• Distributed services across a common communication network improves efficiency
• Extensive desktop capabilities, including IP, digital and analog phone support
• "Evergreen" architecture from vendor with track record for investment protection
• Built on proven, highly available VxWorks OS
• Member of Enterprise family of IP Telephony solutions that can be networked with feature transparency to meet the needs of a diverse user and deployment environment

Communication Server 1000 (formerly Succession 1000)

RELEASE 4.0 SOFTWARE

Overview

Communication Server 1000 (formerly Succession 1000) Release 4.0 is enterprise call server software that supports centralized or distributed collaborative enterprise environments with distributed call server and gateway redundancy, IP telephony scalability up to 15,000 IP clients per call server, SIP-based interworking with Nortel's MCS 5100 portfolio and support for an extended range of communication clients. Release 4.0 is common across Communication Server 1000 and Meridian 1 systems, providing a seamless migration path for Meridian 1 upgrades.

Key Features:

• Release 4.0 introduces Communication Server 1000E, a new highly scalable, fully redundant configuration of the Communication Server 1000 portfolio that offers increased call processing power with a Pentium-based CPP processor, capable of supporting up to 15,000 IP clients per call server.
• Call server geographic redundancy and mirroring allows redundant call servers to be physically distributed up to 8 miles across a campus environment to ensure fault tolerance and disaster recovery.
• SIP IP interoperability enhances integration between system platforms and applications including Nortel's Multimedia Communications Portfolio as well as 3rd party gateways, terminals, and services for improved access to productivity enhancing capabilities.
• Extended Media Gateway supports Survivable Remote Gateway, Branch Office, 3rd Party with SIP and H.323.
• Extensive client portfolio meets diverse end-user requirements including next generation IP phones, software phones, Mobile clients, 802.11 WLAN VoIP phones, Key Expansion Module as well as digital and analog phones.

Features

• Full SIP support providing an industry standard SIP interface for IP peer operation and seamless interworking of business telephony and rich media services.
• Distributed call server redundancy with failover capability provides call processing and telephony features across an IP network.
• Communication Server 1000E expanded system configuration supporting up to 15,000 IP clients per call server and increased H.323/SIP virtual trunk scalability for large IP networks.
• Extended Media Gateway support including Survivable Remote Gateway, Branch Office gateway, Meridian 1 11C conversion to a branch media gateway, and support of 3rd party gateways with SIP and H.323
• Extensive desktop portfolio including next generation IP phones, software phones, Mobile clients, WLAN VoIP phones, Key Expansion Module, as well as digital and analog phones to meet diverse end-user requirements
• Over 650 features including: 6 Party Conference (62 Party Conference with Integrated Conference Bridge), Attendant Recall, Automatic Busy Redial, Call Duration Display Timer, Call Forward (9 types), Call Join, Call Park, Call Transfer, Call Waiting, Calling Line Identification, Calling Party Name Display, Charge Account Codes, Controlled Class of Service, DID Route Control, Flash, Hold, Hunting (6 types), IP Call Recording, Malicious Call Trace, NAT Traversal, Network Virtual Office Login, Override Position Busy, Personal Directory, Redial List and Callers List, Remote Message Waiting, Ring Again, Trunk Route Optimization - Call Modification and many more.

Benefits

Leadership & Innovation:

Incorporating leading technologies such as SIP, enables customers to develop competitive advantage. With SIP customers can readily implement multimedia applications that enhance user interactions, collaboration tools that increase business agility, and personalization capabilities that simplify communications and increase productivity. As an industry standard, SIP allows a higher degree of interoperability and deployment flexibility within a converged network.

Service Ubiquity:

Provides centralized access to information and communication services on demand. Supports client/location mobility with support of 2210/2211 802.11 wireless phones and Mobile Voice Client 2050. Increases productivity with expanded telephony features supported on IP phones including Personal Call Directory, Redial and Call Logs and the introduction of next generation converged desktop clients. Supports tighter integration with MCS 5100 client and IM usability enhancements including H.263 video support for soft clients, and IM chat, screening and routing capability.

Geographic Flexibility:

Allows extreme flexibility in placing resources where they're needed most as well as easing installation and management challenges. Distributed, survivable, and redundant resources such as call servers and a wide range of supported media gateways can be placed closest to where they are needed and used most, yet still managed from a central location.

Business Continuity:

Delivering added resiliency and reliability, Release 4.0 redundant call servers can be geographically dispersed as well as provide live mirroring over a layer 2 network to ensure rapid recovery from site or service failures. Security & QoS monitoring enhancements including client firmware updates, new SNMP alarms, increased support of VLANs, VPN and NAT, and new E911 call reporting features, allow organizations to protect themselves against business and communication service disruptions.

Seamless Scalability:

The modular design of systems within Nortel's converged business architecture enables flexible deployment options and maximum scalability. Release 4.0 call servers increase support from 10,000 to 15,000 users per call server. H.323. virtual trunk support has expanded from 384 to 1200 virtual connections between systems enhanced with H.245 tunneling signals or up to 1800 connections per signalling server with the new SIP protocol. ESN Call Routing has been expanded to support from 1,000 to 16,000 locations.