Overview:

The IP Softphone 2050 transforms your PC into a full-featured platform for voice, data, and video communications. It's designed for use as a primary or supplemental desktop telephone, or a telecommuting device. Users simply load the software and plug a Nortel approved headset or handset into the USB Audio Adapter port to start communicating.

Key Features

• Multiple 'skins' integrate with customized PC settings
• Total transparency for mobile workers and telecommuters through IP access
• Seamless interface with engaged applications such as Unified Messaging
• Telephony optimized USB kit for superior audio performance
• Available on Communication Server 1000 and 1000M, Communication Server 2100, Business Communications Manager, Meridian 1 and Meridian SL-100
• Multiple audio interfaces for a broad landscape of user environments
• Audio Adapter interoperates with 3rd party devices such as an external lamp option, which is ideal for call center environments

Features:

• Commonly used features such as call origination, call termination, mute, volume and message waiting indication are accessible to users via the IP Softphone 2050 and the USB audio adapter
• Traditional telephony features such as Conference and Transfer make the IP Softphone 2050 suitable for everyday business
• Fixed keys include copy, quit, up, down, right, left navigation keys, mute, up and down volume keys, answer, goodbye, information key, directory, inbox, outbox, services, quick dials, redial list, callers list, local directory
• Operational from windows status bar or using keyboard shortcuts (“hotkeys”)
• Four programmable Interactive soft keys
• Up to 12 (for call servers that offer shift key support) programmable keys for direct access to lines, features, and/or autodials
• Three slide-out feature trays [programmable lines/features only, numbers (dialpad) only or combination with both]
• Macro functions for programming lengthy dialing patterns boosts personal productivity
• Powerful directory capabilities: local (stored on the PC itself) or linked to external directory (LDAP, Outlook, and Symantec ACT are supported)
• TAPI compliance for operation with other telephony applications such as Microsoft Outlook and ACT
• User-selectable ringer that allows the PC speakers, USB headset or Nortel Networks handset to ring for incoming calls
• Local generation of call alerting, call progress and dialpad tones saving LAN/WAN bandwidth
• Supports static (VPN) and dynamic (DHCP) IP addressing for maximum flexibility in administration
• Voice Activity Detection and Silence Suppression support reduces unnecessary traffic across the WAN
• Online help with full index search capabilities
• USB audio kit with telephony optimized sound card ensures superior audio quality
• Customer selectable audio interface options, including support for various 3rd party headsets as well as a Nortel handset

Benefits:

• PC-based software phone that can act as a primary desktop phone, supplementary phone or telecommuter phone
• Eliminates the need for a traditional voice line, using a single Internet connection for both voice and data connection
• Leverages the ubiquity of a Windows-based application
• Centralizes business applications at the desktop
• Boosts personal productivity by supporting access to local or external directories
• Records incoming and outgoing calls in call log
• Provides "one-click" direct dialing from various windows and applications; immediate answers to user questions through online help; and superior audio performance through advanced technology and standards
• Appeals to a broad landscape of user environments due to multiple audio interfaces